If there’s anything OMD can do to assist clinics and clinicians in streamlining workflow, reducing workload, and removing frustrations, we’ll do it! Going above and beyond is how OMD approaches every interaction.
“You don’t have to navigate practice changes alone. OMD has a team of professionals with diverse backgrounds and deep system knowledge. Whether you have a quick question, a complex issue, or just need help figuring out where to start, we’ll work with you to find the right support.” Amanda Robitaille, OMD Practice Advisor.
Clinics and clinicians continue to deal with administrative burden. A task that may seem small, such as adding a clinician to HRM, can have a big impact. Access to HRM provides clinicians with timely and crucial information that could impact treatment decisions.
Kate Dixon, Senior Software Analyst IT, Barrie and Community Family Health Team reached out to OMD with a request to add a clinician to HRM as quickly as possible.
Amanda Robitaille connected with Amelia Dizon, Senior Deployment Coordinator, to assist with the request.
Amelia moved with speed and attention to detail, ensuring the Barrie and Community Family Health Team received quick access.
“I’m rapidly running out of superlatives to express appreciation for your processing time on these! This one was ludicrously fast, and I can confirm that the test report was delivered to Dr. Igbeyi’s inbox. Thank you!” Kate Dixon, Barrie and Community Family Health Team.
The duo of Amanda and Ameila delivered, yet again, for another clinic. This time, it was for Rhonda Ruppert, Site Coordinator, Cottage Country Family Health Team, who expressed her thanks, “Holy smokes! Outstanding service. Thank you and your team so much.”
OMD Practice Advisors are here to support you with more than just the core services. Whether you’re navigating a transition, exploring new options, or simply unsure where to begin, your Practice Advisor is your trusted resource. Even if it’s outside of OMD’s direct scope, we’ll help connect you to the right people or information.
The OMD Advisory Service team is just an email or phone call away! We may not always be able to solve your problem, but we’ll go above and beyond to find a solution.
