Virtual care tools for physician practices to help practices contain the spread of COVID-19


OntarioMD recognizes the pressures that a public health outbreak puts on physician practices and the health care system and is working with the Ontario Medical Association (OMA), the Ministry of Health, Ontario Telemedicine Network (OTN) and EMR vendors to inform physicians about the value of virtual care to help practices contain the spread of COVID-19 and manage the additional demand for patient care.   

In addition to Ontario Telemedicine Network (OTN) Direct-to-Patient Video Visits (through OTNinvite) and Hosted Video Visits (in a health care setting),  your OntarioMD-certified electronic medical record (EMR) may also have virtual care capabilities you can leverage during COVID-19 outbreak. OntarioMD is working with vendors of certified EMRs to identify these services and facilitate your access to them and will update the following resources list as more information becomes available:

For more information on other virtual care tools available to assist physicians, please visit:

OntarioMD-Certified EMR
EMR Vendor
Virtual Care Capability

EMR Advantage®

Canadian Health Systems Inc. (CHS)
Insig – A virtual care solution that directly integrates with EMR Advantage and allows a medical practice to offer phone, video and messaging appointment to patients.

Accuro® EMR
QHR Technologies Inc.
Medeo – An integrated digital health patient engagement tool available as a mobile app or web-based tool. Medeo enables patients to use their mobile devices to securely message their provider, attend virtual calls, and book appointments with their providers using Accuro. 
Online Booking – Gives your patients power over their own time while securely managing yours. Spend less time on the phone and more time running your practice.
Secure Patient Messaging – Message your patients from Accuro EMR. Share comments, results, and documents. Messaging is ideal for follow-ups, lab result reviews, and post-op consultations that don’t require an in-person visit. Only providers can initiate and close a message thread.
Secure Video Visits – Provide video appointments for chronic care, injury and pain management follow-ups, include other providers, and securelyreduce barriers due to distance or patient mobility issues.
OSCAR McMaster – Professional Edition
WELL EMR Group Inc.
VirtualClinic+ – Can be used by physicians operating on any EMR platform. If you are a physician or clinic operating on an OSCAR EMR, VirtualClinic+ provides additional capabilities that allow you to operate your telehealth practice in a manner that is fully integrated with your EMR.

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